Ordering Policy

Welcome to Necctr, where we strive to provide exceptional customer service to all our valued customers. Our company specializes in large group events where we curate customized conversations around pleasure and wellness through the timeless and universal language of gift-giving. We aim to ensure that every customer receives the highest level of attention and care when placing their orders.

To make the ordering process as smooth as possible, we have established the following policies:

Ordering Options: Our minimum order quantity is 20 gifting bundles. However, we do make exceptions for smaller orders if the total fee reaches a minimum dollar amount. If you need such an order, please contact one of our shopping concierge representatives, who will work with you to curate your order.

Order Preparation Time: The turnaround time for order preparation will vary based on the complexity of the order, size, and availability of component products in made-to-order gifts. Therefore, we strongly recommend that customers submit their orders in advance to ensure timely delivery.

Shipping: The shipping cost will depend on the size, weight, and shipping location of the order. Customers are responsible for all shipping costs, which will be included in the final price of the order.

Customer Service: We take pride in offering excellent customer service. If you have any questions or concerns about your order, please don't hesitate to contact us. Our team of customer service representatives will be happy to assist you in any way possible.

Thank you for choosing Necctr for your event and community needs. We look forward to serving you!